Owner FAQs

Our property management services include marketing your rental property, tenant screening, selection and relations, rent collection, legal compliances, maintenance and repair management, emergency handling, financial reporting, and eviction handling, if necessary. Our goal is to make your life as a landlord as hassle-free as possible.

Our proprietary ten-point screening process includes credit screening, employment verification, reference checks, and criminal background checks. We strive to find reliable tenants who will care for your property and meet their lease obligations, reducing turnover and maintenance costs, increasing your bottom line.

We have a network of licensed, insured, and trusted contractors and service providers. We handle all routine maintenance and repair calls (including emergency repairs outside of business hours). We will arrange service, and ensure the work is completed. If the cost of a repair is above a certain threshold that we've set with you beforehand, we'll seek your approval first.

Rent is collected online through our tenant portal, making it convenient for tenants and ensuring you get paid quickly. If a tenant fails to pay by the specified due date, we follow a strict but fair process that includes reminders and legal action if necessary.

While we take every precaution to avoid this scenario through rigorous tenant screening, we are fully prepared to handle the eviction process if necessary. We follow all local and state laws to remove a tenant from your property and will seek to fill the vacancy as quickly as possible.

Our fees depend on the range of services that you opt for. Typically, we charge a percentage of the monthly rental income for our comprehensive property management services. We believe in being transparent, so we'll provide you with a clear fee structure upfront.

We use a multi-channel marketing approach that includes online listings, social media marketing, and local advertising to attract a wide pool of potential tenants. Pricing your rental correctly, showcasing the best features of your property, and providing thorough information are essential for the best first impression we strive for through our marketing strategies.

Yes, we manage a wide range of residential properties including single-family homes, condos, townhouses, multi-family units, and commercial spaces.