Tenant FAQs

We understand that finding the perfect rental home takes time, and we want to ensure a fair opportunity for all applicants. Unfortunately, we are unable to hold a property before the application process is completed. To secure the property, we recommend submitting your application promptly. In order to secure the lease, we require the security deposit and first month's rent paid within 48 hours of signing the lease.

No, your security deposit and first month's rent are separate payments. The security deposit is intended to cover any potential damages to the property beyond normal wear and tear. It is refundable (subject to certain conditions), whereas the first month's rent is the initial payment to secure the property and is not refundable.

Applicants must be at least 18 years old to apply for one of our rental properties. A valid government-issued identification or driver's license will be required during the application process.

Yes, the security deposit is refundable, provided there are no damages to the property beyond normal wear and tear, all rent payments are up-to-date, and the terms of the lease agreement have been adhered to during your tenancy.

Applying for one of our rental properties is easy! Simply visit our website and navigate to the vacancies tab and find the listing you want to apply to. Click on the "Submit an Application" button, and you will be guided through the application process step-by-step. Be sure to have all the necessary documentation and information ready to ensure a smooth application.

We offer convenient online rent payment options through our website where you can make rent payments securely and hassle-free. We also offer a PayNearMe option where you can pay at any CVS, Walgreens, Walmart, or 7 Eleven with a barcode unique to your account.

We understand that pets are family too! If the property allows pets, there may be specific pet-related terms in the lease agreement. Please inform us of your intention to bring a pet during the application process. Additional pet deposits or fees might apply.

As your lease expiration approaches, we will reach out to discuss your options. You may have the opportunity to renew the lease. If you decide to move out, please provide us with sufficient notice, as outlined in your lease agreement.

Our rental requirements may include a minimum credit score, a verifiable income that meets a certain threshold, a clean rental history, and a satisfactory background check. All of our Application Criteria can be found on our website. For a full list of requirements please navigate to the "I'm a Renter" tab and click "Application Criteria"

Yes, our application fee is $65 per applicant to cover the cost of processing your application and conducting background checks. Application fees are non-refundable.

The application processing time can vary, but we strive to complete it as quickly as possible. Once we have reviewed your application and conducted all necessary checks, we will inform you of the decision promptly. If your application is incomplete or missing information, we may reach out to collect the information needed. This could delay the process, so you'll want to make sure you're providing all of the information requested when submitting the initial application.